La communication au cœur du dispositif de santé : enjeux éthiques et transformations à l’ère du numérique

Abstract

This study examines the role of communication in the healthcare system as a fundamental element in building the relationship between healthcare providers and patients, and in ensuring the quality of diagnosis, treatment, and prevention. It highlights the importance of dialogue-based, empathetic communication in achieving effective and humane care. The study also explores the profound transformations brought by digitalization, where interactions now occur through multiple technological platforms, enhancing speed, efficiency, and coordination of care. However, these advancements also raise significant ethical, legal, and human challenges that require balanced consideration.